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Price:
All prices are considered a list price, and they are subject to change with
out notice. Please contact your representative or our main office for any
possible changes.
Design and Specifications:
All designs and specifications are subject to change without notice. Any item
or material may be discontinued without notice. All weight and dimensions are
approximate.
Payment Terms:
Payment Terms are 50% deposit (accompanied with a purchase order, reciept or
customer signed quotation) with the balance due 7 days before delivery date.
Payments should be made to our main office by Visa, Master Card, Discover,
Check or Money Order for items paid in full. The customer will be liable for
any cost incurred in the collection of past due amounts including reasonable
attorney’s fee whether or not a suit is filed.
New Accounts:
New accounts are subject to the terms of 50% deposit with the full balance
due at delivery. Check rules for Payment Plans
Quotations:
Written quotations from our factory or authorized representatives are valid
for 90 days.
Fax Orders:
Orders by phone or fax will be accepted only with a credit card. A purchase
order marked “Confirmation” must follow immediately by email or fax.
Duplication of an order not marked “Confirmation” is the responsibility of
the Buyer.
Purchase Order Acknowledgments:
All orders mailed or faxed (and of course received) will be acknowledged by a
one-page fax from our main office within 48 hours. On that acknowledgment form
the customer will be notified of the expected completion date for their order
(this date does not include any necessary shipping time). Also, the
customer’s order will be assigned a job number, which should be used for any
inquires that relate to the specific order.
Cancellations & Changes:
All orders are custom made to the customer specification’s and therefore,
once an order has been accepted it cannot be canceled without written
approval from our main office. Approved cancellations are subject to a 25%
(or greater) restocking charge(this applies to orders that have been completed, custom sized pieces, and all orders that have been partially filled .) Once an order has been accepted, any changes to the specified
requirements of the customer must be received before production begins.
Changes requested after production has begun will be subject to a charge
based on the percentage of work and materials completed.
Will Call Orders:
The customer will be notified when will call (pickup) orders are ready.
Orders not picked up or paid in full within 15 days of notification will be
subject to storage and handling charges of $35 per week.
Storage:
Any completed order held at the factory over 15 days will be billed as if delivered and
storage charges will be added. When the consignee is unable to accept
delivery by the shipment date requested, we may transfer merchandise to
storage and the customer will be held responsible for all cost incurred for
transportation, warehousing, and redelivery. In such cases, transfer to
storage is considered fulfillment of delivery for invoicing purposes and the
order is thereby subject to terms as stated above.
Freight Damage Claims:
We assumes no responsibility for any damages or loss in transit. Our
responsibility for transit, damage, or loss ceases when the carrier signs the
bill of lading as having received merchandise in good condition. It is the
consignee’s legal responsibility to examine all merchandise upon receipt,
note any damages on carrier’s bill, and file a damage claim directly with the
carrier. Concealed damage should be reported in writing to the freight
carrier within 48 hours. It is the responsibility of the customer to notify
us in writing of any factory defects, shortages, or errors within 5 days upon
receipt of merchandise. Failure to make any claim against Mckinley Pierre
Furniture/House of Jahway Design Center within 5 days will constitute
acceptance of merchandise and waiver of any defects, shortages or errors
found upon inspection.
Title and Repossession:
Title of merchandise does not transfer to the customer until invoice is paid
in full. In case of default of payment, we may repossess merchandise without
notice and the customer may be reasonably charged for the use of the
merchandise and for any costs incurred in repossession, freight, or
attorney’s fees.
Returns:
No merchandise will be accepted for return, repair or credit without written
approval from our main office. In addition, all freight charges on returned
merchandise must be prepaid. We will not accept collect freight shipments. We
will not accept shipments of returned merchandise where freight damage has
occurred. Approved exchanges will be subject to a 25% restocking charge for
standard assembled items, or 50% for custom fabricated items.
Warranty:
All products are warranted to the original purchaser covering normal usage
for a period of two years from the date of the original invoice. During this
warranty period, our sole obligation shall be to repair or replace
merchandise proven to be defective due to faulty manufacture. Such repairs
and service will be made with no allowance for transportation or handling
costs. This warranty does not apply to damage resulting from accident,
misuse, abuse, alteration or negligence. We will not be liable for any
additional charges sustained by the customer as a result of installation or
usage.
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